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[ Phase 3 of 3 · Customer journey ]
Operational
Production and continuity. The machine is (or is being) installed. Here it is about smooth commissioning, trained operators who can produce independently, ongoing support for when something does not work as expected, and the right partner network for the finishing step we do not perform ourselves.
What plays out in this phase
- How does the machine go from delivery to first print without delay?
- How do we make our operators truly self-sufficient — not just button pushers?
- What happens if something goes wrong in the middle of production?
- Who does the post-processing — and how do we find the right partner?
Our services in this phase
Installation & Training
From delivery to running production cell: setup, calibration, FAT/SAT — and your team ready to produce independently.
Print Support & Maintenance
Operational back-up during daily use plus service contracts for preventive maintenance and fast intervention.
Post-processing Advice
We do not perform post-processing ourselves — but we advise on processes and machines, and introduce you to our specialized partners.
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